Did you know that 97% of grocery sales are still made in-store and 49% of shoppers prefer in-store pickup when purchasing food? During these challenging times, it’s important to keep your customer base. It’s integral that grocery stores accommodate the needs and wants of their clientele.
So, how can you keep your customers’ loyalty? The “why customers stay loyal” is changing and owners need to stay ahead of the curve.
Read on to learn more about these topics:
- What’s a top factor that leads to customer loyalty?
- What are companies doing to drive customer loyalty?
- What’s the future of loyalty look like?