INSIGHTS

Grocery Store Retail Design

What Should the Food Retail & Grocery Industry Know About BOPIS?

The grocery industry continues to pivot services amidst the coronavirus pandemic to ensure its customers’ wants and needs are met. This includes a commitment to a seamless online shopping and in-store pickup experience.

However, customer buying behaviors and demographics continue to evolve and change. What should grocery store owners know in order to exceed their customers’ expectations?

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